RETURN POLICY
Returns
We want you to feel completely happy with your Pure Heritage experience. If for any reason you’re not satisfied, we gladly accept returns ofunopened balms within 30 daysof the shipping date.
How to Make a Return
1. Send us an email at hello@thepureheritage.com with your order number and reason for the return.
2. We’ll reply with return instructions and confirmation.
3. Carefully package the item(s) and ship them to the address below:
Return Address:
Pure HeritagePO BOX 115Whitehouse Station, New Jersey, USA 08889
Please note: Return shipping costs are the responsibility of the customer unless the product was damaged or incorrect. Refunds will be issued to your original payment method once we receive the returned item in its original condition.