🌿 About Our Products
What makes Pure Heritage different from other skincare brands?
Pure Heritage products are made with simple, purposeful ingredients chosen to support sensitive and easily irritated skin. We focus on nutrient-rich formulations — not trends, fillers, or overly complex blends — so families can feel confident using one product for many needs.
What is tallow, and why do you use it?
Tallow is a traditional, skin-compatible fat that closely resembles the natural oils in healthy skin. We use grass-fed tallow because it’s deeply nourishing, supports the skin barrier, and has been used for generations to care for dry and sensitive skin.
Are your products safe for sensitive or eczema-prone skin?
Our products are formulated with gentleness in mind and are commonly used by customers with sensitive, reactive, or eczema-prone skin. That said, every person’s skin is unique. We always recommend a small patch test before full use.
Can Pure Heritage products be used on the face and body?
Yes. Our balms are designed to be multi-purpose, making them suitable for face, body, hands, lips, and other dry areas. Many families love having one simple product that works for everyone.
Are your products suitable for babies and children?
Many customers use our balms for babies and children because of their simple ingredient lists. We recommend starting with our unscented options and performing a patch test, especially for very young or sensitive skin.
🌱 Ingredients & Formulation
Do your products contain synthetic fragrances or harsh chemicals?
No. We do not use synthetic fragrances, parabens, or unnecessary fillers. Any scent comes from carefully selected essential oils or is left completely unscented.
Why are your ingredient lists so short?
We believe skin thrives when it’s not overloaded. Every ingredient we use has a purpose — to nourish, protect, or support the skin barrier — nothing extra, nothing confusing.
Are your products vegan?
Our serum is but our balms and deodorants are not because we use grass-fed tallow.. We choose tallow intentionally for its skin-supportive benefits and compatibility with sensitive skin. With that said, the cows are 100% vegan 🙂
🌱 Our Balms
How often should I use the balm?
Use as needed. Many customers apply once or twice daily, while others use it more frequently during dry seasons or flare-ups. A little goes a long way.
What does this balm help with?
This balm is designed to:
- Moisturize dry skin
- Help soften rough or tight-feeling areas
- Support healthy-looking skin
- Protect the skin’s natural moisture barrier
It is intended for everyday skincare use, not medical treatment.
Is this balm scented?
This depends on the product:
- Unscented balms contain no added fragrance or essential oils
- Scented balms use carefully selected essential oils
If you are sensitive to scent, we recommend choosing an unscented option.
How often should I apply this balm?
Use as needed. Many customers apply once or twice daily, while others use it more often during colder weather or when skin feels especially dry. A little goes a long way.
Will this clog pores?
Our balms are made with minimal ingredients and no unnecessary fillers. Everyone’s skin is different, so we recommend starting with a small amount and adjusting based on your skin’s response.
What if this balm doesn’t work for me?
We stand behind our products with a 30-Day Happiness Guarantee. If you’re not satisfied, reach out to us and we’ll make it right.
How to Get the Most Out of Your Balm
Our balms are made with simple, purposeful ingredients. These tips can help you enjoy them fully and use them with confidence.
- Start with clean, dry skin. Applying to clean skin helps the balm spread evenly and comfortably.
- Warm a small amount between your fingers. This softens the balm and makes it easier to apply.
- Use a little at a time. Our balms are rich — a small amount goes a long way.
- Apply as needed. Use daily or whenever skin feels dry, tight, or uncomfortable.
- Patch test before first use. Especially recommended for sensitive skin or when trying a new product.
- Store at room temperature
Natural ingredients may soften in warm environments. This is normal.
Can't find what you're looking for?
Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).
Please email us at hello@pureheritage.com
Other inquiries? Let's chat.
Please email us at hello@pureheritage.com


